Privacy Policy

1. Introduction

Welcome to StudyToStay.com.
Your privacy is extremely important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital learning materials, or communicate with us electronically.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our website.

2. Information We Collect

We collect personal and non-personal information to provide you with our products, services, and customer support efficiently.

2.1 Personal Information

When you make a purchase or contact us, we may collect the following personal details:

  • Full name
  • Email address
  • Billing address
  • Payment details (processed securely via our payment gateway; we do not store full card data)
  • Contact number (if voluntarily provided)

2.2 Non-Personal Information

We may automatically collect certain non-identifiable data about your interaction with our website, such as:

  • Browser type and version
  • Device information (desktop, tablet, mobile)
  • Operating system
  • IP address and geographic location (approximate)
  • Referring website or search terms
  • Pages viewed, time spent, and browsing patterns

This information helps us analyze site performance, enhance user experience, and detect fraudulent activities.

3. How We Use Your Information

We use the collected data only for legitimate and necessary purposes. Your information may be used to:

  1. Process your orders and deliver digital products to you.
  2. Send order confirmations, download links, and receipts via email.
  3. Provide customer support and respond to your inquiries.
  4. Improve our website’s functionality and user experience.
  5. Send important updates, such as policy changes or account notifications.
  6. Prevent fraud and unauthorized access to user accounts or materials.
  7. Comply with legal and regulatory requirements.

We never sell, rent, or trade your personal data with any third party for marketing or commercial purposes.

4. Payment Information Security

All payment transactions made through StudyToStay.com are processed by secure third-party payment gateways (such as PayPal, Stripe, or similar providers).
These payment processors handle your card or banking details using encrypted connections and advanced security protocols.

StudyToStay.com does not store or retain your full payment card information on our servers. We only receive confirmation of successful or failed payments from the payment gateway for recordkeeping and support purposes.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve functionality, and analyze website traffic.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for basic website operation (e.g., checkout process).
  • Analytical Cookies: Help us track user behavior to improve site performance.
  • Preference Cookies: Remember your settings and choices for future visits.

You can choose to disable cookies through your browser settings. However, some features of our site may not function properly without them.

6. Sharing of Information

We only share your personal data when necessary to provide our services or as required by law. Your information may be shared with:

  1. Service Providers: Trusted third-party vendors who assist with payment processing, email delivery, and technical support.
  2. Legal Authorities: When required by applicable law, regulation, or court order.
  3. Business Transfers: In case of a merger, acquisition, or restructuring, your data may be transferred as part of the business assets, under strict confidentiality.

We ensure that all third parties who process your data adhere to equivalent privacy and data protection standards.

7. Data Storage and Retention

Your data is stored securely on our encrypted servers and with third-party service providers under strict access control.
We retain personal information only as long as necessary to fulfill:

  • The purpose for which it was collected,
  • Legal and accounting obligations, and
  • Support and verification requirements.

Once your data is no longer required, it is securely deleted or anonymized.

8. Data Protection and Security

We take your data security seriously.
StudyToStay.com employs multiple layers of protection, including:

  • Secure SSL encryption across the entire site,
  • Firewalls and malware scanning tools,
  • Restricted access to sensitive information,
  • Secure payment processing, and
  • Regular data integrity audits.

Although no online platform can guarantee absolute security, we continually update our safeguards to minimize any risk of data loss, misuse, or unauthorized access.

9. Your Rights

Depending on your location and applicable privacy laws (e.g., GDPR, CCPA), you may have the following rights:

  • Right to Access: Request a copy of your personal data held by us.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data, where legally permissible.
  • Right to Restrict Processing: Limit how your information is used.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Withdraw Consent: Opt out of email communications or withdraw permissions at any time.

To exercise any of these rights, please contact us at sales@studytostay.com. We will respond within a reasonable timeframe, generally within 30 days.

10. Children’s Privacy

StudyToStay.com is not directed toward children under the age of 16, and we do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data without parental consent, please contact us immediately. We will promptly delete the information from our records.

11. Links to Third-Party Websites

Our website may contain links to external sites for payment, certification bodies, or educational resources. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their individual privacy policies before providing any personal information.

12. Email Communication and Marketing

We may occasionally send you emails regarding:

  • Purchase confirmations,
  • Access updates,
  • Policy changes, or
  • Optional product recommendations.

You can unsubscribe from promotional emails anytime by clicking the “Unsubscribe” link included in each email or by contacting sales@studytostay.com directly.

13. International Data Transfers

Your information may be processed and stored in data centers located outside your country of residence.
By using our website, you consent to the transfer of your information to such locations, which may have different data protection laws but still ensure appropriate safeguards and security measures.

14. Policy Updates and Revisions

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page with the new Effective Date clearly indicated. Continued use of our website after such updates constitutes acceptance of the revised terms.

15. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

📧 Email: sales@studytostay.com
🌐 Website: https://www.studytostay.com

We value your trust and are committed to maintaining the privacy and confidentiality of your information.

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